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Free Shipping Promotion
Free shipping can be offered as a promotion, either with, or without a coupon. A free shipping coupon, or voucher, can also be applied to customer pick-up orders, so the order can be invoiced and “shipped” to complete the workflow.
Some shipping carrier configurations give you the ability of offer free shipping based on a minimum order. To expand upon this basic capability, you can use shopping cart price rules to create complex conditions based on multiple product attributes, cart contents, and customer groups.
Step 2: Create the Shopping Cart Price Rule
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1.
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On the Admin menu, select Promotions > Shopping Cart Price Rules. |
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2.
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Follow the steps below to set up the type of free shipping promotion that you want to offer. |
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3.
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When complete, click the Save Rule button. |
When you create a new price rule, it might take an hour or so for it to become available. Allow enough time for it to get into the system. Then, test the rule to make sure that it works correctly. Unless otherwise specified, price rules are automatically processed with other system rules each night.
Example 1: Free Shipping for Any Order
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1.
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Complete the General Information settings as follows: |
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a.
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Enter a Rule Name for internal reference. |
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b.
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Set Status to “Active.” |
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c.
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Set Website to “Main Website.” (Click to make sure the entry is selected.) |
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d.
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Select the Customer Groups to which the rule applies. |
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e.
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Do one of the following: |
- To offer a free shipping promotion without a coupon, accept the default, “No Coupon” setting.
- To use a coupon with the price rule, set Coupon to “Specific Coupon.” If necessary, complete the instructions to set up a coupon.
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2.
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In the panel on the left, select Actions. Then, do the following: |
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a.
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Set Apply to “Percent of product price discount.” |
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b.
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Set Apply to Shipping Amount to “Yes.” |
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c.
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Set Free Shipping to “For shipment with matching items.” |
Price Rule Action
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3.
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In the panel on the left, select Labels. Then, do one of the following: |
- Enter a Default Rule Label for All Store Views. This label is visible to the customer.
- If your store is available in multiple stores, enter a label for each view, as needed.
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4.
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When complete, click the Save Rule button. |
Example 2: Free Shipping for Orders Over $Amount
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1.
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Complete the General Information settings as follows: |
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a.
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Enter a Rule Name for internal reference. |
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b.
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Set Status to “Active.” |
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c.
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Set Website to “Main Website.” (Click to make sure the entry is selected.) |
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d.
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Select the Customer Groups to which the rule applies. |
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e.
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Do one of the following: |
- To offer a free shipping promotion without a coupon, accept the default, “No Coupon” setting.
- To use a coupon with the price rule, set Coupon to “Specific Coupon.” If necessary, follow the instructions to set up a coupon.
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2.
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In the panel on the left, select Conditions. |
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3.
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Click the Add button to insert a condition. Then, do the following: |
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a.
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In the list under Cart Attribute, click Subtotal. |
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b.
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Click the underlined is link, and select “equals or greater than.” |
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c.
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Click the … “more” link, and enter a threshold value for the Subtotal, such as 100, to complete the condition. |
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4.
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In the panel on the left, select Actions. Then, do the following: |
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a.
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Set Apply to “Percent of product price discount.” |
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b.
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Set Apply to Shipping Amount to “Yes.” |
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c.
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Set Free Shipping to “For shipment with matching items.” |
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5.
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In the panel on the left, select Labels. Then, do one of the following: |
- Enter a Default Rule Label for All Store Views. The label is visible to the customer during checkout.
- If your store is available in multiple views, enter a label for each view, as needed.
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6.
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When complete, click the Save Rule button. |
Step 3: Test the Rule
When you create a new price rule, it might take an hour or so for it to become available. Allow enough time for it to get into the system. Then, test the rule to make sure that it works correctly. Unless otherwise specified, price rules are automatically processed with other system rules each night.
