Create Shipping Labels

You can easily create shipping labels for new and existing orders from the Admin of your store. To create shipping labels, you must first set up your shipping carrier account to support labels. Then, follow the prompts to enter a description of the package and its contents. Magento contacts the shipping carrier, creates an order in the carrier’s system, and receives a shipping label and tracking number for the shipment. An individual order is created for each package shipped. A single shipment with multiple packages receives multiple shipping labels.

Step 1: Contact Your Shipping Carriers

Before you begin, make sure that your shipping accounts are set up to process labels. Some carriers might charge an additional fee to add shipping labels to your account.

1.

Contact each carrier that you use to activate shipping labels for your store.

2.

Follow the instructions provided by each carrier to add shipping label support to your account.

• FedEx	Contact FedEx Web Services regarding their label evaluation process.
  USPS	Contact uspstechsupport@esecurecare.net to request that API Signature Confirmation V3 be enabled for your live USPS API Access account.
  UPS	Contact UPS to confirm your account type supports shipping labels. To generate shipping labels, you must use the UPS XML option.
  DHL	Contact the DHL Resource Center to learn more about their services or send an inquiry through their Contact Center.

Step 2: Update the Configuration for Each Carrier

1.

Make sure that your Store Information is complete.

2.

Follow the instructions below for each carrier account that has been activated for label printing.

UPS

United Parcel Service ships both domestically and internationally. However, shipping labels can be generated only for shipments that originate within the United States.

1.

On the Admin menu, select System > Configuration.

2.

In the Configuration panel on the left, under Sales, select Shipping Methods.

3.

Click to expand the UPS section. Then, verify that your UPS Shipper Number is correct. Your Shipper Number appears only when United Parcel Service XML is enabled.

4.

When complete, click the Save Config button.

USPS

The United States Postal Service ships both domestically and internationally.

1.

On the Admin menu, select System > Configuration.

2.

In the Configuration panel on the left, under Sales, select Shipping Methods.

3.

Click to expand the USPS section. Then, do the following:

a.

Verify that the Secure Gateway URL is entered. The correct URL should be entered automatically.

b.

Enter the Password provided to you by USPS.

c.

Set Size to “Large.” Then, enter the following dimensions:

• Length
• Width
• Height
• Girth

4.

When complete, click the Save Config button.

FedEx

FedEx ships domestically and internationally. Stores located outside the United States can create FedEx labels for international shipments only.

1.

On the Admin menu, select System > Configuration.

2.

In the Configuration panel on the left, under sales, select Shipping Methods.

3.

Click to expand the FedEx section. Then, make sure that the following FedEx credentials are correct:

• Meter Number
• Key
• Password

4.

When complete, click the Save Config button.

DHL

DHL provides international shipping services.

1.

On the Admin menu, select System > Configuration.

2.

In the Configuration panel on the left, under sales, select Shipping Methods.

3.

Click to expand the DHL section. Then, do the following:

a.

Verify that the Gateway URL is entered. The correct URL should be entered automatically.

b.

Make sure that the following credentials are complete:

• Access ID
• Password
• Account Number

4.

When complete, click the Save Config button.

Step 3: Create Shipping Labels

Method 1: Create Label for New Shipment

1.

On the Admin menu, select Sales > Orders.

2.

Find the order in the list, and click to open the record. The status of the order must be either “Pending” or “Processing.”

3.

In the upper-right corner, click the Ship button. Then, confirm the shipping information according to carrier requirements.

4.

In the lower-right corner, select the Create Shipping Label checkbox. Click the Submit Shipment button, and do the following:

a.

To add products from the order to the package, click the Add Products button. The Quantity column shows the maximum number of products that are available for the package.

b.

Select the check box of each product to be added to the package and enter the Quantity of each. Then, click the Add Selected Product(s) to Package button.

• To add a new package, click the Add Package button.
• To delete a package, click the Delete Package button.

If you use a package type other than the default, or require a signature, the cost of shipping might differ from what you have charged the customer. Any difference is not reflected in your store.

5.

When complete, click OK.

• If you need to cancel an order, click the Cancel button. A shipping label will not be created, and the Create Shipping Label checkbox is cleared.

6.

Magento now connects to the shipping carrier system, submits the order, and receives a shipping label and tracking number for each package.

• If the label is successfully created, the shipment is submitted, the tracking number appears in the form, and the label is ready to print.
• If the carrier cannot create the label due to the problems with connection, or for any other reason, the shipment is not processed.

Method 2: Create Label for Existing Shipment

1.

On the Admin menu, select Sales > Orders.

2.

Find the order in the list and click to open the Shipping form. Then, do the following:

a.

In the Shipping and Tracking Information section, click the Create Shipping Label button.

b.

Distribute the ordered product(s) to the appropriate package(s), and click OK.

c.

To review the package information, click the Show Packages button.

Magento connects to the shipping carrier system, submits an order, and receives a shipping label and a tracking number.

If a shipping label for this shipment already exists in the system, it is replaced with a new one. However, existing tracking numbers are not replaced. Any new tracking number is added to the existing one.

Step 4: Print Shipping Labels

Shipping labels are generated in PDF format, and can be printed from the Admin panel. Each label includes the order number and package number.

Method 1: Print Label from Shipment Form

1.

On the Admin menu, do one of the following:

• Select Sales > Orders. Find the order in the list, and click to open the record. In the panel on the left, select Shipments. Then, click to open the shipment record.
• Select Sales > Shipments. Find the order in the list, and click to open the record.

2.

To download the PDF file, go to the Shipping and Tracking section of the form and click the Print Shipping Label button. Depending on your browser settings, the shipping labels can be viewed and printed directly from the PDF file.

The Print Shipping Label button appears only after the carrier has generated labels for the shipment. If the button is missing, click the Create Shipping Label button. The button will appear after Magento receives the label from the carrier.

Method 2: Print Labels for Multiple Orders

1.

On the Admin menu, do one of the following:

• Select Sales > Orders.
• Select Sales > Shipments.

2.

In the list, select the checkbox of each order that has shipping labels to be printed.

3.

In the upper-right corner, set the Actions control to "Print Shipping Labels."

4.

Click the Submit button.

A complete set of labels is printed for each shipment that is related to the selected orders.

• Required Carrier Settings

  Field	Description
  Type	Package types differ by carrier and method. The default package type for each carrier is initially selected. USPS does not require the package type for domestic shipments.
  Customs Value	(International shipments only) The declared value or sales price of the contents of an international shipment.
  Total Weight	The total weight of all products added to the package is calculated automatically. The value can also be changed manually, and entered as pounds or kilograms.
  Length, Width, Height	(Optional) The package dimensions are used for custom packages only. You can specify the measurements units as inches or centimeters.
  Signature Confirmation	Indicates if a signature is required to confirm receipt of the package. Although the options vary by carrier and shipping method. Options include: Not Required No confirmation of delivery is sent to the store by the shipping carrier. No Signature A delivery confirmation without the signature of the recipient is sent to the store by the shipping carrier. Signature Required The shipping carrier obtains the signature of the recipient and provides the store with a printed copy. Direct (FedEx Only) FedEx obtains a signature from someone at the delivery address. If no one is available to sign for the package, the carrier tries to deliver the package at another time. Indirect (FedEx Residential Deliveries Only) FedEx obtains the signature of someone, possibly a neighbor or building manager, at the delivery address. The recipient can leave a signed FedEx door tag to authorize the package to be left without anyone present to sign for it. Contents (USPS Only) Select one of the following descriptions of the package: Gift Documents Commercial Sample Returned Goods Merchandise Other Explanation (USPS Only) A detailed description of the package contents. Adult Required The shipping carrier obtains the signature of an adult recipient and provides the store with a printed copy.